Introduction:
The client is a global management consulting firm and leading advisor on business strategy. Represented in over 50 countries, they partner with clients to identify highest-value opportunities, address critical challenges, and transform their enterprises. This customized approach allows execution of end-to-end projects across a full spectrum of client contexts.
Using a proprietary tool, this prestigious company is able to provide management consulting advice using real-time, cloud-based analytics for large-scale client access and collaboration.
The Problem:
This proprietary tool is the largest custom software product this client uses and is an essential tool for their clients. Unfortunately, they were struggling with their existing development partner, who updated and maintained their software:
- Two years passed without a major update
- Software features did not match their requests
- Communication was frustrating and ineffective
The Goals:
When Geneca was asked to take over the software product, we set a clear list of goals:
- Evaluate the readiness of the product to go to market;
- Get product development back on track with a series of new feature releases;
- Redesign product architecture to allow for larger clients;
- Create a new sustainable process to ensure visibility, alignment, and communication between client teams; and
- Work with in-house staff to design and build a tool to implement best Agile practices for product development.
What Geneca Did:
Geneca fully took over the software development in one month. We established an improved product process while delivering 3 major and 6 minor releases in 18 months. Every release was on-time and within budget. Along with these releases, we re-architected the product to increase scalability and improve performance with the latest technologies.
We transformed this client’s development processes to Geneca’s proprietary flavor of Agile specifically designed for revenue-generating products. We added automated performance testing, load testing, and regression testing to improve overall product quality and increase user trust in the system. Lastly, we crafted a multi-year roadmap with budget estimates to develop a sustainable, replicable process for new feature development.
Results:
The enhanced custom software product enabled this client to:
- Effectively serve over 400 clients;
- Attract, retain, and manage clients 5x the size as before;
- Restructure millions of employee roles to create higher performing and increasingly efficient organizations;
- Cut costs an average of 15-20% for the delivery of the associated consulting services; and
- Reduce a major food distributor client’s cost structure by $300 million as part of a high-profile acquisition.
Whether you need a project takeover or you’re looking to start from scratch, we want to help. Geneca wants you to achieve these kinds of results – reach out to us and find out what’s possible for you!